If you're experiencing issues logging into your account, for instance you fill in your username and password, click submit, and nothing happens, please try the following:
- Try to clear your browsers cache, refresh the page and try to login again.
- Make sure that you have cookies enabled, these are needed to make the site run smoothly. Please view our cookie policy for more information.
- Check to see if any plugins you are using could be affecting the site, try disabling certain plugins and then try logging in again.
- If you use a VPN, check the VPN's settings are not interfering with the site, try to change the settings login again.
- Try to use a different browser or device, if possible, to see if this makes a difference.
If you continue to experience issues, please reach out to us. When contacting us, providing as much information as possible, along with screenshots of any error messages you receive, will greatly assist us in our investigation.